We begin any social media project with a review of your current social media platforms, company website, graphics, print collateral, and more because we can’t set goals and measure them without knowing where you are – and where you want to go.
The costliest mistake a brand can make when it comes to social media is launching platforms or campaigns without a strategy or commitment to post regularly. If a potential customer sees that you haven’t posted in a month (or a year – it happens), they might assume you went out of business or do not value your client relationships. Working with a social media management agency means your brand will be posting consistently with compelling, shareable content.
After we get a handle on your business, we want to understand what’s important to your audience and how they use social media. We’ll also research your competitors to see what content is resonating with their audience and what platforms they are using so we can craft the most effective communications for your business. Here’s what we’ll do:
DigiPix Technology will create a unique social media content calendar for your brand so your pages are kept current and active and your audience is always engaged. We’ll plan engaging posts using a combination of relevant curated content mixed with original creative content to position you as a leader in your industry.
Community Management is what happens beyond your social media posts. Think customer service, responding to customers, and participating in brand-related discussions online. Social listening is key to community management because it gives brands a face and encourages those all-important personal connections between a company and its followers.
We’ll be inventive and innovative using content in multiple ways. That YouTube video from your most recent seminar is a great share for Facebook where Instagram might be a perfect place for a social graphic promoting registration for the event. We also know that an image that looks stellar on Facebook may have the tagline chopped off on Instagram. Don’t forget that white paper that goes in depth on the subject matter can be pushed out on your company LinkedIn. Creating the right campaign can boost your social media presence and build you a whole new audience.
Nothing feels better than achieving what you set out to do, which is why we love goal setting. We’ll work with you to set the right goals so when you do hit them, you can celebrate like a champion.
Facebook seems to change its algorithm regularly just to keep us on our toes. We know that keeping up organic social reach is always a new challenge so we are also skilled at managing the right mix of social PPC on Facebook, Twitter, LinkedIn or Instagram to make sure we reach your customers where they are.
Social media can’t be a one-way conversation; instead, it has to be built around listening to your audience and responding to their needs. Social Media is an extension of your customer service, reputation, and brand awareness. It’s important for customers to know that you hear them, that their presence is valued and that you want to be part of the conversation.
Is there a thought leader or influencer in your industry that you’d like to have champion your brand or campaign? We can develop the right relationships with brand advocates and then manage those social media influencer partnerships to reach your customers.
We are always trying to improve impact, and the best way to do this is by studying our progress. This is where our monthly analytics and reporting come into play. But data doesn’t mean anything without a skilled expert there to interpret them to make strategic changes. We monitor progress regularly to see how well your campaigns are working and what other posts we can create to reach your customers.